<!--#include virtual="/server/header.html" --> <!-- Parent-Version:1.771.96 --> <!-- This page is derived from /server/standards/boilerplate.html --> <title>Free Software is Supported - GNU Project - Free Software Foundation</title> <!--#include virtual="/testimonials/po/supported.translist" --> <!--#include virtual="/server/banner.html" --> <h2>Free Software is Supported</h2><p> There<p>There are in fact many resources available for obtaining help for free software. People find that these resources are often more accessible and have a faster response time thanmost commercial software vendors. </p>what can be obtained from vendors of nonfree software.</p> <blockquote><p> “I have never had problems with stability or lack of features, rather, it's only been once that I've ever seen a program that didn't have a feature I might want, and upon suggesting it to the authors, it was incorporated within two or three months.” </p></blockquote> <p> <strong>David Allen<br /> Software Developer </strong></p> <blockquote><p> “As we discovered here at CESCOM, there were quite a lot of resources available for us when we encountered a problem—be it a web page or a HOW-TO document. At times, I even started up my IRC (Internet Relay Chat—online discussion forums) program and talked with people … This has proven to be a very valuable resource for me—I can get help almost right away …” </p></blockquote> <p> <strong>Jean-Francois Gadoury<br /> Internet Software Developer<br /> CESCOM</strong></p> <blockquote><p> “I could no longer imagine having to wait many months for the technical support departments of proprietary software companies to fix the problems caused by our use of very recent hardware in large but unusual combinations.” </p></blockquote> <p> <strong>John Hayward-Warburton<br /> Co-producer “Ads Infinitum” and “TV Offal”<br /> BBC, England</strong></p> <blockquote><p> “We have found GNU software to be better supported and of better quality than any proprietary software that we've tried.” </p></blockquote> <p> <strong>M. Carling<br /> CIO, Axis Personal Trainers and Spa </strong></p><p> There<p>There aresome commercial entitiesalso companies which have entered into the free software arena to offer support services:</p> <blockquote><p> “Companies like Cygnus and Cyclic are doing a great job at filling the support gaps. I think there's more of this business model on the way.” </p></blockquote> <p> <strong>Wade Stebbings<br /> Computer Consultant </strong></p> <blockquote><p> “I have had better support from the [free] software community than from Microsoft, DEC, and Gateway. Often I have had questions answered online in under ten minutes.” </p></blockquote> <p> <strong>William S. Yerazunis, Ph.D.<br /> MERL—Mitsubishi Electric Research Laboratory </strong></p> </div><!-- for id="content", starts in the include above --> <!--#include virtual="/server/footer.html" --> <div id="footer"> <div class="unprintable"> <p>Please send general FSF & GNU inquiries to <a href="mailto:gnu@gnu.org"><gnu@gnu.org></a>. There are also <a href="/contact/">other ways to contact</a> the FSF. Broken links and other corrections or suggestions can be sent to <a href="mailto:webmasters@gnu.org"><webmasters@gnu.org></a>.</p> <p><!-- TRANSLATORS: Ignore the original text in this paragraph, replace it with the translation of these two: We work hard and do our best to provide accurate, good quality translations. However, we are not exempt from imperfection. Please send your comments and general suggestions in this regard to <a href="mailto:web-translators@gnu.org"> <web-translators@gnu.org></a>.</p> <p>For information on coordinating and submitting translations of our web pages, see <a href="/server/standards/README.translations.html">Translations README</a>. --> Please see the <a href="/server/standards/README.translations.html">Translations README</a> for information on coordinating and submitting translations of this article.</p> </div> <!-- Regarding copyright, in general, standalone pages (as opposed to files generated as part of manuals) on the GNU web server should be under CC BY-ND3.0 US.4.0. Please do NOT change or remove this without talking with the webmasters or licensing team first. Please make sure the copyright date is consistent with the document. For web pages, it is ok to list just the latest year the document was modified, or published. If you wish to list earlier years, that is ok too. Either "2001, 2002, 2003" or "2001-2003" are ok for specifying years, as long as each year in the range is in fact a copyrightable year, i.e., a year in which the document was published (including being publicly visible on the web or in a revision control system). There is more detail about copyright years in the GNU Maintainers Information document, www.gnu.org/prep/maintain. --> <p>Copyright © 1998, 1999, 2000, 2001, 2005, 2006, 2008, 2011, 2012, 2013,20142014, 2021 Free Software Foundation, Inc.</p> <p>This page is licensed under a <a rel="license"href="http://creativecommons.org/licenses/by-nd/3.0/us/">Creativehref="http://creativecommons.org/licenses/by-nd/4.0/">Creative CommonsAttribution-NoDerivs 3.0 United StatesAttribution-NoDerivatives 4.0 International License</a>.</p> <!--#include virtual="/server/bottom-notes.html" --> <p class="unprintable">Updated: <!-- timestamp start --> $Date: 2025/01/02 01:44:45 $ <!-- timestamp end --> </p> </div> </div> </body> </html>